Your Privacy Is Our Commitment
Every piece of your information on the gdaje platform is protected with SSL encryption. We never sell or transfer your data to third parties without your consent.
Introduction
gdaje (referred to as "we", "us", or "platform") operates a secure and reliable online casino and betting platform for players in Bangladesh. This Privacy Policy ("Policy") explains in detail what personal information we collect, how we use it, how long we retain it, and what steps we take to protect your data.
By opening an account or using the platform at gdaje, you agree to the terms of this Policy. If you disagree with any term, please stop using the platform and contact us at [email protected].
This Policy applies together with our Terms and Conditions and Responsible Gaming policy.
1. Information We Collect
1.1 Information You Provide Directly
When you create an account, log in, or contact us at gdaje, we may collect the following information:
- Full name and date of birth
- Email address and mobile number
- Password (stored in encrypted form)
- Documents provided for identity verification (copy of national ID or passport)
- Financial transaction details (bKash, Nagad, Rocket, or Upay account number)
1.2 Automatically Collected Information
When you use the platform, our system automatically records certain technical information:
- IP address and device type
- Browser name and version
- Operating system information
- Date and time of access to the platform
- Cookie and session data (discussed in detail in Section 5)
1.3 Transaction-Related Information
A secure log is kept of every deposit, withdrawal, and gaming activity. This is essential for fraud prevention, dispute resolution, and financial security. The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000 — all transaction data is stored securely.
2. Purpose of Using Your Information
gdaje uses your information only for the legitimate purposes listed below:
Account Management: Your registration information is used to create, verify, and maintain your account.
Identity Verification and Age Confirmation: The platform is for users aged 21 and above only. ID information is used for this confirmation.
Processing Financial Transactions: To securely complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
Customer Support: To resolve your issues through our 24/7 live chat and email support.
Service Improvement: To analyze platform performance and improve the user experience.
Responsible Gaming Monitoring: To detect unusual gaming patterns and arrange assistance when needed.
Fraud Prevention: To prevent unauthorized access, money laundering, and fraudulent activity.
3. Disclosure of Information to Third Parties
gdaje never sells your personal information. However, in the limited circumstances below, relevant information may be shared with specific parties:
3.1 Payment Service Providers
Only the necessary financial information is shared with mobile banking services such as bKash, Nagad, Rocket, and Upay to complete your transactions. These organizations are governed by their own privacy policies and are directly accountable to you for how they use your information.
3.2 Technology and Service Partners
We work with trusted technology partners to operate the platform (such as game providers — Pragmatic Play, Evolution Gaming, Spribe, and others). Only the necessary operational information is shared with them, not any sensitive personal data.
3.3 Legal Obligations
It may be our legal responsibility to disclose relevant information in response to a valid legal order, court direction, or legitimate request from a government authority.
3.4 Business Transfers
If any part of gdaje is sold, merged, or restructured in the future, user information may be part of that process. In such cases, you will be properly notified in advance.
4. Data Security Measures
gdaje gives the highest priority to the security of your information. Our security infrastructure includes:
- SSL/TLS Encryption: Every exchange of data between the website and your device is protected by industry-standard encryption.
- Encrypted Database: All sensitive stored information is kept in encrypted form.
- Access Controls: Only authorized staff can access the required information, and their access history is recorded.
- Security Audits: Regular internal and external security reviews are conducted.
- Firewall and Intrusion Detection: Advanced technology is used to keep servers protected from cyber attacks.
However, transmitting information over the internet is not entirely risk-free — no method guarantees 100% security. We take the utmost precautions, but you should also keep your account password confidential and not share it with anyone.
5. Cookie Policy
The gdaje platform uses cookies to improve your experience. Cookies are small text files stored in your browser.
5.1 Essential Cookies
These are necessary for the basic functioning of the platform — maintaining login sessions, security tokens, and remembering language preferences. Without these cookies, the platform does not work properly.
5.2 Functional Cookies
These cookies are used to remember your preferences and settings, so you do not have to set everything up again each time you log in.
5.3 Analytical Cookies
These cookies are used to collect statistics about platform usage. This information is used in anonymous and aggregated form to improve the service.
You can control or disable cookies by changing your browser settings. Keep in mind that disabling essential cookies may cause some platform features to stop working properly.
6. Data Retention Period
We retain your information only for as long as necessary:
- Active Account Information: For the entire duration your account remains active.
- Financial Transaction Records: For the period required to meet legal and regulatory obligations.
- After Account Closure: Once the applicable legal time limit has passed after account closure, information is securely deleted.
- Support Communications: Records of customer service interactions are kept for a limited period to ensure service quality.
7. Your Rights Regarding Your Information
As a user of the gdaje platform, you have the following rights regarding your personal information:
Right to Access: You may request to know what information we hold about you.
Right to Correction: If any of your information is incorrect, you may request that it be corrected.
Right to Deletion: You may request deletion of information that is not required to be kept under legal or regulatory obligations.
Right to Restrict Processing: In certain circumstances, you may request that processing of your information be restricted.
Right to Data Portability: You may request to receive the information you have provided in a structured, readable format.
Right to Object: You may object to your information being used for marketing purposes.
To exercise these rights, send an email to [email protected]. We will respond to your request within a reasonable time.
8. Protection of Minors
gdaje is strictly a platform for users aged 21 and above. We do not knowingly collect information from anyone under the age of 21. Age is verified during the registration process, and if it becomes known that an account was opened by a minor, that account is immediately closed and the related information is deleted.
If you believe a minor is using gdaje, please notify us immediately at [email protected].
9. Changes to This Policy
gdaje reserves the right to update this Privacy Policy at any time. If any significant changes are made:
- The "Last Updated" date at the top of the page will change.
- For significant changes, a notification may be sent to your registered email address.
- Continued use of the platform after any changes will be considered as your acceptance of the updated policy.
We recommend reviewing this page regularly.
10. Contact Us
If you have any questions, concerns, or requests related to exercising your rights under this Privacy Policy, our dedicated support team is ready to help:
Email: [email protected]
Email us for any privacy-related matters
Live Chat: 24 hours a day, 7 days a week
Log in to the gdaje platform and use live chat for immediate assistance
Support Language: Bengali and English
Our support team is able to answer any of your questions in Bengali